The Spa Treatment and Cancellation Policies
We have completed our annual winter renovation. The Inn, Shearwater & Spa are re-opening Friday, February 15th at 3PM. We look forward to welcoming you!
Please note that our new 24/7 online booking system requires you to create an account or log in with your Google or Facebook id prior to making your first appointment. If you have any problems with this, please call us at 207-251-5534.
Please arrive 5 minutes prior to your appointment ... NO EARLIER. The exterior doors to The Spa will be locked until 5 minutes prior to your appointment. Because we are a small facility, we must lock our doors for both security and the comfort of the other spa guests receiving treaments when you arrive.
As a courtesy to our other guests and due to limited availability, we require a minimum of 24 hours for cancellation or rescheduling of treatments. Full (100%) treatment price will be charged if 24 hours' cancellation or rescheduling notice is not provided.
Please note that the our Spa Destressor Package & Signature Treatments require a minimum cancellation and rescheduling notice of 72 hours. Full (100%) treatment price will be charged for less than 72-hours' notice on these select packages.
We do not provide refunds for cancelled or missed appointments.
All prices are subject to change and correction without notice.
All pricing does not include gratuity.